Request an Account

SMU faculty/staff can request an account by sending an email (if you are a student or postdoc please ask your supervisor, sponsor, or adviser to send an email) to SMU HPC Admins with the following details.

  • Full Name

  • Department

  • A valid SMU email for SMU faculty/staff/student/post-doc

  • Duration for which the account should remain active

  • If the account is for a class, course number, name, and professor

If you are an external research collaborator please have your sponsor request a sponsored account at Once your account has been created please request HPC access at SMU HPC Admins.

Reset Account Password

ManeFrame II uses SMU’s authentication system, which means that your username and password are based on your SMU credentials. Your username is the first part of your SMU email address, i.e. janeuser for, and your password is your SMU password. SMU’s password tool can be used to change or reset your password ( However, note that this changes your password for all SMU services such as email as well.

Terminate an Existing Account

Please send a request to the SMU HPC Admins with a short explanation of reason for the termination.

Account and Account Password Sharing Policy

No two individuals should share the same ManeFrame II account, nor should two individuals share the password of the same account. Each individual is entitled to have their own account hence please request one.